This document explains the procedure of collecting, using, sharing, storing data and deleting user personal information. User data belongs to the user. You can change your privacy settings in your account or specific folder settings.

All user personal data stored in the service is protected in accordance with the laws of the European Union. We do not store sensitive personal data. We do not sell data to third parties.

When using the service, visiting this web site or applications, user agrees that Files.fm Ltd. carries out the processing of the respective user’s personal data within the meaning of the EU General Data Protection Rules.

Purpose of processing user data: file storage at the user’s own request.

1. The platform stores and processes data and files, if necessary linking them together with the data of the persons to whom they belong. The system records the actions performed by the users with the files, with the intention of ensuring the operation of the service to the extent described on this website and in the product descriptions. We inform all service users about changes or news on the platform - to the e-mail address specified in your account.

2. To control access to user files, the platform uses unique user identifiers (username, email, session ID) and cookies to authenticate and authorize users and devices to enable service functions. Records of the used web browser, visited links, operating system and IP address are stored in IT system logs for some time, so that it is possible to monitor the operation of servers and software, debugging, etc.

3. The platform requests and stores non-sensitive personal data that confirms your personal identity using attributes such as First Name, Last Name, Address, Date of Birth, selected language, telephone and email address, so that it is clear who owns the files and can, if necessary, restore access (for example, the old e-mail no longer works). If you authenticate with a social network account, with your permission, the Platform can access the base profile information - first name, last name and the platform's unique identifier (usually e-mail).

4. The system does not collect sensitive personal information and does not record all activities - without a reason or the user's own request. We use anonymized web analytics to know how many users visit the service, from which countries and which links are opened.

5. It is possible that users of the platform (parents, photographers, schools) may also store information about children. If you have information that such data is being used illegally, contact us immediately via the contact form or to the support email. Each file has a reporting option.

6. We may store your specified geographic location.

7. You can log into your account to see what information you have entered about yourself. As well as edit or delete this information, delete your account files or the entire user account - in the account settings. Before completely deleting your account and the data in it, the system needs to identify your request. This is an automated process to be performed by the user himself - in the same way that this account was created.

8. Different types of data tend to be stored on the platform for different periods of time. As long as it is specified by the user, mentioned in the product description or is necessary to maintain a service, accounting, audit or security log.

9. The platform does not share personal data information with other companies, institutions, service providers or advertisers.

10. Free users may see ads. We do not provide any user information to ad networks, but automated ad networks may use and collect anonymous data about your device to tailor content and ads here and on other sites. Location data may be associated with your device, but is not associated with your identity. With ads, it is possible to edit these settings and opt out. Check to see privacy policies and opt-out options. The platform uses the Google Adsense and Google AdX ad networks.

11. Your usage and location data may be associated with a specific device from which you work.

12. If you have additional questions or concerns about the privacy of your data, contact us using the contact form available on the website

13. If you have given us contact information, but do not want us to contact you with promotional or marketing information, you can opt-out by using your profile settings.

14. The web analytics software tools we use can access anonymous data and use information such as IP address, web browser name and device code to understand the usability and errors of the software. The developers of these tools guarantee the confidentiality of all data.

15. The platform does everything necessary to ensure the safety and secure access of your data. We encrypt data transmission channels, but no encryption method provides protection against human error or hacker attacks.

16. The information we receive or collect may be stored on servers in the countries where we operate or where the user is located and uses the service. Data is stored in accordance with the European Union GDPR standard.

17. To operate the service, we also may make identifiable or anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by EU jurisdiction and EU law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

18. This privacy policy was last updated in 2023 and is valid until it is updated. We will inform you about the changes in the "Privacy Policy" section or send a notification to the account email you specified. For this and other rational reasons, it is not possible to opt out of the platform's informative messages about the platform, your account and the data therein.