Files are deleted

Possible reasons:

  • ✓Expiry date is over
  • ✓Owner has deleted files
  • ✓The link is incorrect
Folder info:
Dark.Matter.2024.S01E01.1080p.WEB-DL.ViruseProject (1).mkv
2026-07-26
2026-08-10
2026-09-09
Restore files
Files can be restored within 1 month after deletion.
These files can be restored until: 2026-09-09
To restore them, subscribe to the PRO account where the files will be restored.
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FAQ about File Storage, Data Security and Features

Are the files private?
Yes. Your files are stored securely in certified data centers within the European Union and are accessible through your Files.fm account.

Each folder and file automatically receives a unique link with customizable access levels — Private, Link-only, Password or Public. If a file or folder isn’t set to Private, anyone you gave the link or password can view its contents.

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What is Files.fm for?
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Your files are stored securely in Files.fm data centers within the European Union. Location depends on your account plan, storage tier and privacy settings.

By default, files are accessible through your Files.fm account. You can control access at account, folder or file level by setting content as Private, shared with selected users, accessible by link, password-protected or Public.

For link sharing, only people with the link can access the content, unless you make it private or add extra protection such as a password. For business use, Files.fm also supports user access controls, activity logs and team-level security settings.
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You can upload, store and share any type of file — including documents, photos, videos, audio, archives and creative project files.

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If you believe that content published on Files.fm infringes your rights or violates our terms, please submit a content removal request (DMCA-style complaint) using this this form .

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All files are uploaded, stored, and shared securely with encryption.

You can use the Duplicati Backup tool to create private, encrypted copies of your files stored in a secure data center. By default, data arrays are protected and redundant, but no additional backups are created unless you use the Backup or Sync tools to store copies on other devices.

We strongly recommend keeping a full copy of your data on your own computer or a remote server for maximum protection.
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Yes, you can delete your uploaded files at any time.

If you provided an email address during upload, a delete-file link was sent to that email — you can use it to remove the file.

Registered users can delete their uploads directly from the My Files section.

If you uploaded files before logging in, you can view and manage those uploads from the login page, or contact support for assistance.
Do I get a sharing link immediately after starting upload?
Yes. Your sharing link should appear at the top of the file upload window right after you click "Start file upload".

For registered users, the uploaded file link also appears as the latest entry in "My files" section.
Why can′t we refund payments?
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When you decide to order a service, the payment is confirmed by you and processed automatically. At that moment, our system immediately performs the requested actions — reserves server space, activates premium features, provides access to paid content, or starts connected services such as photo printing or partner system integrations.

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